Help center
Frequently asked questions
Answers to the questions we hear most. Can't find what you need? Our support team is a click away.
Getting started
AJBuy is a cross-border buying-agent and package-forwarding service. We purchase items from Chinese marketplaces such as 1688, Taobao, Tmall, and Weidian on your behalf, receive them at our warehouse, quality-check them, and ship them to your country.
Payments & fees
Shipping & delivery
Returns & quality
Still have questions?
Our team answers most tickets within a few hours. Open a support request and we'll take it from there.