Contact

Get in touch

Questions about an order, a partnership, or the press? Pick the channel that fits, or drop us a message below.

Ways to reach us

Support center

Order issues, refunds, and account help. The fastest way to reach us.

Open a ticket

Email

General enquiries and partnerships.

hello@ajbuy.com

Press

Media and interview requests.

press@ajbuy.com

Support hours

Mon–Sat, 9:00–21:00 (GMT+8).

Warehouse & HQ

Guangzhou, China.

Send us a message

For issues tied to a specific order, opening a support ticket gets you a faster, tracked response.